Returns & Refunds

If you’re looking to return or exchange your order for whatever reason, we’re here to help! We accept returns within 30 days of purchase. You can return your product for a different product, or a refund to the original payment method.

To initiate a return, please complete the following steps:

  1. Reply to your order confirmation email to request which products you would like to return.
  2. Send all items back to us using the label provided.
  3. If you receive a damaged item, we’ll send you a prepaid return shipping label that you can print and stick on the return package.


Please note the following exceptions to our return and refund policy:

  • Discounted items are final and cannot be returned or exchanged.
  • Returned items must have tags still on and be returned in original packaging.
  • Returned items must have no visible signs of wear or use.

Should you have any further questions or concerns, please reach out to us on this email: help@misslavishlondon.com

 

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